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FAQs

About The Range

 

1. Are Bake products vegan?

 

Yes! We never have and never will use animal products in our range of baking mixes. We also leave what you add to the mixes up to you- the mixes will be just as delicious with pure maple syrup and almond milk as they would be with honey and cow’s milk. We like to keep everyone happy!

 

2. Are Bake products organic?

 

Yes. All Bake Mixes core range of products are certified organic.

Promotional and collaboration products do not go through the organic certification process, however are made with the best quality natural and organic ingredients only.

 

3. Are Bake products gluten free?

 

We have 3 products in our range that do not contain gluten- the Banana & Cinnamon Muffins Mix, Cacao & Acai Muffins Mix and Raw Cacao Bliss Balls Mix.

Our other 2 products, the Cacao-Chip Muesli Bars and the Cacao-Chip Chia & Oat Cookies contain oats. It is difficult to label oats as a gluten free ingredient, so please use your own judgment when ordering these products.

 

 

4. Are Bake products nut free?

 

The Cacao-Chip Muesli Bars Mix is the only Bake product that does not contain nuts. We use nuts as a flour replacement in most of our mixes to boost the nutritional value and protein content.

Please note: all mixes are processed in a facility that also produces nut-containing products.

 

5. Do Bake products contain sugar?

 

Yes and no. We never have and never will use processed white sugars in our mixes, we wouldn’t do that to you. We do however know that Bake Babes love a sweet treat, so we sweeten our mixes naturally.

The only sweetener that we use is organic organic coconut sugar in our Banana and Cinnamon Muffins Mix, Cacao and Acai Muffins Mix and Cacao-Chip Chia & Oat Cookies Mix. Then we leave the sweetening to you. We recommend using either pure maple syrup or honey as natural sweeteners. 

 

6. How long do the mixes last?

 

This depends on which product you buy, and each mix is stamped with a best before date on the back. As a rule the products will last 12 months if left unopened in your pantry.

 

Because we refuse to add nasty preservatives to our mixes, the finished products will also differ in shelf life:

 

  • Banana & Cinnamon Muffins: 2-3 days in a sealed container in the fridge, 2 months in the freezer.*

  • Cacao-Chip Muesli Bars: 2 weeks in the fridge or 3 months in the freezer.

  • Raw-Cacao Bliss Balls: 2 weeks in the fridge or 3 months in the freezer.

  • Cacao-Chip Chia & Oat Cookies: up to 1 week in a sealed container.

  • Cacao & Acai Muffins: Up to 5 days in a sealed container in the fridge, 2 months in the freezer.*
* We highly recommending popping any muffins you don't plan on eating within 2 days, into the freezer to take out as you need them. 

 

7. What do I need to add to the mixes?

 

What you will need to add differs between each mix, but as a rule all ingredients should be available in your local supermarket. We also provide options such as choosing pure maple syrup or honey and adding your preferred type of milk.

Across the entire range, the ingredients to add include: maple syrup/honey, coconut oil, dates and your choice of milk.

To see what needs to be added to each individual mix, please read the product description for each mix on the product page.

 

8. Are Bake products suitable for children?

 

Definitely! All of the Bake Mixes range make perfect snacks for hungry kids. With no nasty ingredients the Bake products are much more child friendly than many of the processed snacks you will find in the supermarket.

Because our mixes are so simple to make, getting the kids involved is a great way to teach them about cooking too.

Please keep in mind local kindergarten and primary school restrictions on products containing nuts.

 

9. Do I need to be a good cook to make the mixes?

 

We have designed our mixes to be suitable for all levels of home cooks- from people who can barely reheat a microwave meal to Master Chef wannabes!

This means you can make our mixes 2 ways- by following our simple step-by-step instructions, or by getting creative and adding super foods to the mixes.

Either way you’re going to love it!

 

About Our Policies

 

1. Which currency will my be order be charged in?

 

All of the prices listed are in Australian dollars and this is how you will be charged.

 

2. How much is shipping?

 

Shipping costs vary depending on your location and we have a shipping calculator on our check out page which will provide you with shipping cost estimates before you purchase.

 

3. Do you ship internationally?

 

Yes! We offer international shipping to our lovely Bake babes around the world – however we can’t get to every country just yet.

 

4. Is international shipping expensive?

That really depends on how much you buy and where you live. The shipping costs will be automatically calculated during check out before your submit your order. 

Please keep in mind that if you live in a country where import taxes are applicable you will need to cover these costs when you receive your delivery.

 

5. Do you offer refunds?

 

As we make food products, we cannot offer change of mind refunds.

 

If your product arrives damaged or you believe it to be faulty, please contact us at hello@bakemixes.com.au “att: returns” and we will endeavour to get in touch with you within 24 hours.

 

6. I want Bake Mixes in my shop! Who do I speak to?

Amazing! We would love to be there too. Please email hello@bakemixes.com.au “att: wholesale” and we will be happy to chat to you about becoming a Bake Mixes retailer.

 

About Bake Mixes

 

1. How does Bake Mixes care about animals?

 

We are committed to being a cruelty-free company, which is why we will never use animal products in our baking mixes.

We support local animal welfare groups where we can and will promote opportunities for our customers to support these groups too.

Bake also sponsors a rescue Alpaca through the Edgar's Mission Farm Sanctuary on behalf of our customers - you can find out more about this awesome program at www.edgarsmission.org.au.

 

2. How does Bake Mixes care about the community?

 

Giving back is a core value at Bake Mixes and we are always looking for ways to help out those in need.

We love to use fair-trade superfood ingredients in our range which help support the local communities where our products are grown. 

We are proud to produce our Bake Mixes range in a not-for-profit facility in Australia, supporting local community members with disabilities. 

 

Our new Bake Mixes Kids range also pledges 3% of all sales to Victorian charity Very Special Kids, which supports children with progressive, life threatening illnesses. 

 

3. How does Bake Mixes care about the environment?

 

We love our beautiful environment and want to make sure we are doing our bit in protecting it for years to come. We use minimal packaging to reduce waste, source local and fair trade ingredients where possible, use certified organic ingredients to eliminate the use of harmful chemicals and look forward to developments which will allow us to use biodegradable packaging.